Capture Critical Expert Know-How before it’s lost.
Knowledge gaps cost companies around 20% of their productivity.
CogniCache is a specialized knowledge capture system that preserves critical know-how, makes AI outputs more reliable with real expertise, and frees teams to focus on what truly matters.
Run AI-guided interviews to extract tacit expert knowledge, automatically transcribe it, and publish structured insights — in minutes, not hours.
Compliant & Secure
Strategic & Efficient
User-Centric & Smart
Critical expertise is like gold dust:
precious, yet easily lost.
CogniCache captures and preserves it using state-of-the-art AI.
CogniCache works as a standalone knowledge capture system — or as a knowledge extraction layer that feeds Confluence, Google Workspace, Notion, SharePoint, and other knowledge platforms.
Watch our intro videos with Thomas to get an overview.
Watch the 1-minute teaser.
Watch the 9-minute explainer.
$47M lost each year!
Large U.S. companies lose $47M annually due to poor knowledge sharing.
Don’t be one of them!
Be different and use CogniCache to leverage valuable knowledge.
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Why CogniCache?
When critical expertise isn’t captured, organizations pay the price.
Teams lose decades of know-how when experts leave, repeat mistakes that were already solved, and waste time rediscovering knowledge that once existed.These aren’t rare edge cases — they’re everyday risks of uncaptured tacit knowledge. That's why we built CogniCache after experiencing firsthand how often critical knowledge disappears or gets rediscovered at high cost.CogniCache exists to stop this by preserving hidden expertise and turning it into structured, accessible knowledge teams can rely on.
Tacit knowledge is your real competitive advantage. CogniCache makes this hidden expertise visible, reusable, and valuable.
Preserve Valuable Institutional
Wisdom
Ensure critical employee insights and expertise are retained and made available company-wide to enable learning and growth across siloes.
Boost Innovation & Decision-Making Processes
Turn core expertise into structured knowledge—accessible company-wide to boost productivity, drive strategy, and eliminate duplicated effort.
"Data is the new gold — Create structured documents using CogniCache to fuel the future."
Get Actionable Insights from your Knowledge
Well-structured documentation with key insights enable you to get actionable recommendations to optimize your knowledge and improve daily work.
Motivate your Teams to Document Knowledge
Guided, intuitive interviews and automated processing make knowledge capture effortless — transparent rewards boost participation and motivation.
Who CogniCache Is Built ForCogniCache is designed for organizations where critical expertise lives in people’s heads, especially:
Knowledge-intensive teams where decisions, context, and experience matter
Organizations with high turnover or role changes, risking knowledge loss
Distributed or multinational teams struggling to share expertise consistently
Specialized professional services (consulting, engineering, product, R&D)
Innovation-driven teams where learning and iteration must be preserved
Capture Wisdom.
Empower the Future.
AI is only as good as the knowledge behind it.
CogniCache turns hidden expertise into structured, AI-ready knowledge—powering use cases like RAG and intelligent chatbots. Without high-quality, structured input, even the best AI falls short. CogniCache closes that gap.
How It Works
CogniCache captures tacit knowledge with guided interviews—an approach grounded in well-known research and now powered by state-of-the-art AI. Smart prompts based on proven methods like 5 Whys, what-if scenarios and others surface the why (decisions, exceptions, real workflows) and turn it into structured, searchable, AI-ready docs.
1. Plan Interview
Select an existing template or start by entering your topics and participants. CogniCache generates a structured, tailored interview guide based on your organization's unique needs and your role. You can review and adjust easily.
2. Conduct Interview
Engage in a single or group interview guided by an intuitive AI assistant— through voice or chat. Unlike simple transcribers, CogniCache’s AI doesn’t just record; it asks smart follow-up questions, explores topics from multiple angles, reasons over responses, and structures the output into clear, usable insights.
3. Receive Results
CogniCache transcribes, summarizes, and structures your captured knowledge into clear, organized documents. You can review and adjust to ensure correctness and completeness. Once finished integrate the output into your existing knowledge bases.
Capturing critical team expertise has never been easier!
With CogniCache it is easy and intuitive. Just follow these 10 simple steps guided by our AI assistants:
Create your account and log in using your credentials.
When logging in the first time, define your role and set up your profile using our intuitive assistant.
Then, select your preferred interview mode — either a single interview or collaborative group session.
Next, easily set up your interview structure by choosing from ready-made templates, create your own templates or define a specific guide tailored to your context with our intuitive assistant.
Once set up, effortlessly conduct the interview guided by our interview assistant using chat or voice mode. In voice mode your interview is recorded automatically.
If you created a recording, CogniCache automatically transcribes the session into structured text.
The resulting text will be summarized, structured and key insights will be derived resulting in clear, organized documents.
You can directly review and edit the resulting document using our intuitive editor.
Once finished you can share or download the final document.
Finally, directly integrate it into your organization's knowledge base, e.g. Confluence, Google Workspace or SharePoint — ready for future reference and continuous improvement.
Repeat the process anytime to keep your organizational knowledge fresh, accessible, and actionable. Further you can define and review key metrics. Over time get personalized suggestions to optimize your knowledge and daily work based on the captured insights.
What is CogniCache?
CogniCache is not another wiki, document repository, or blank-page editor.
It is a specialized knowledge capture solution that uses AI-guided interviews to extract tacit expert know-how and turn it into clear, structured, and actionable knowledge assets. By replacing blank pages with guided conversations, CogniCache surfaces the why behind decisions — including context, exceptions, and real workflows — so critical expertise becomes explicit and reusable.
The approach is grounded in proven research and methods for eliciting tacit knowledge and creates an AI-ready knowledge foundation teams can analyze, optimize, and build on over time. CogniCache was built by an experienced team with deep corporate background who faced knowledge loss and repeated work firsthand — and decided to fix it.
management systems.
CogniCache complements existing knowledge systems rather than replacing them.
It works either as a standalone knowledge capture system or as a dedicated knowledge capture layer for enterprise platforms. By integrating with tools like Confluence, Notion, SharePoint, Google Workspace, or internal RAG systems, CogniCache adds a critical capability those platforms lack: the systematic capture of tacit expert knowledge. The result is higher-quality content that improves knowledge depth, search effectiveness, and downstream AI performance—without disrupting established workflows.
CogniCache features a clean, intuitive design that guides you seamlessly through knowledge capture and exploration.
Easily conduct your interviews with chat mode
Easily record your interviews using voice mode
View, edit, export or share your recorded interviews
Use pre-existing templates or create your own
Get insights with key metrics for team performance and more
Motivate your team with transparent rewards & progress
Get personalized suggestions to optimize your daily work
How can you get the most out of CogniCache?
To get maximum value from CogniCache, embed it directly into everyday workflows, for example project wrap-ups or retrospectives, and establish clear ownership within each team.
Ideally, each team assigns one Knowledge Admin and one Knowledge Creator. The Admin, typically a team lead or manager, oversees and prioritizes knowledge capture. The Creator handles execution: maintaining interview templates and capturing knowledge from team members through regular single or group interviews. The remaining team members act as subject-matter experts, contributing their expertise when needed.
Define clear KPIs and tie knowledge capture to team or individual performance goals, supported by lightweight gamification (progress, streaks, visibility). Guided interviews make capture effortless, and structured outputs flow seamlessly into tools like SharePoint or Confluence—making CogniCache a natural, accountable part of daily work.
Preserve Knowledge
When employees leave, their knowledge shouldn't. Without a way to capture what they know, organizations risk disruption and repeated mistakes. Preserving expertise means smooth handovers, smarter teams, and continuity.
Unlock Expertise
When knowledge isn’t shared, progress is slowed. Teams waste time solving problems that others have already cracked. By unlocking internal expertise, you prevent duplication and turn past experience into future advantage.
CogniCache helps you with these and many more use cases...
People & Expertise Retention
Expert Offboarding: Preserve critical know-how before key employees leave to ensure continuity and avoid disruptions.
Customer Support Enablement: Capture frontline expertise from support teams and make it available to others for faster issue resolution.
Project & Process Intelligence
Recurring Project Documentation: Standardize how wrap-ups, lessons learned, processes, and decisions are captured—without manual overhead.
Process Optimization: Identify inefficiencies by analyzing captured knowledge and surfacing actionable improvement suggestions.
Collaboration & Knowledge Flow
Cross-Team Knowledge Sharing: Prevent duplicated work by making insights from one team easily accessible across the organization.
Structured Innovation Memory: Document relevant knowledge of current R&D initiatives and avoid reinventing the wheel.
Compliance & AI Enablement
Compliance & Audit Readiness: Generate content for structured documentation effortlessly to meet audit and regulatory requirements.
AI Enablement (RAG, Chatbots): Create the structured knowledge your AI-enabled systems need to create high-quality output.
Feedback From Our Early Access Partners
Stopped the Brain Drain
"We used to lose decades of critical workflow knowledge every time a senior engineer retired. CogniCache was the first solution that actually captured those nuances in hours, not months, without burdening the team."
Peter - Operations Manager, Manufacturing Firm
Documentation That Gets Done
"Nobody on my team likes writing reports, so our wiki was always empty. Because CogniCache uses interviews, the team actually participates. It cuts our project handover time in half."
Sabrina - Senior Product Analyst, FinTech Scale-Up
Finally, Clean Data for our AI
"We had terabytes of unstructured text that our internal AI couldn't use. CogniCache gave us the structured, machine-readable outputs we needed to finally make our RAG system effective."
Nick - Solution Architect, Enterprise IT Services Firm
Turn Tacit Know-How into Assets
"We realized that 40% of our company's IP was walking out the door every evening. This tool turns that fleeting know-how into a permanent, searchable asset. It’s no longer optional for us."
Olivia - CEO, Mid-Sized Software House
See for yourself!
Explore a step-by-step workflow to successfully conduct an interview and discover an exemplary output.
Free CogniCache Report
Download the CogniCache Report"Before It’s Lost Forever: The
Strategic Power of Capturing
Tacit Knowledge Now"and explore some key insights below.
What happens when critical knowledge walks out the door?
The report explores the hidden costs of knowledge loss—and how organizations can prevent it. With up to 30% of work time lost searching for information and millions wasted in duplicated effort, the need to capture and structure internal know-how has never been greater. You'll discover why tacit knowledge is a strategic asset, how it fuels AI systems like Retrieval-Augmented Generation (RAG), and what it takes to build a culture of knowledge continuity.If your organization wants to stay innovative, resilient, and ready for the future, this is a must-read.
Listen to a 20-minute summary of the report right here.
64% reported loss of knowledge
67% of IT leaders are concerned about the loss of knowledge and expertise when employees leave. 64% of organizations reported they have indeed suffered knowledge loss due to people leaving.
42% of knowledge is unique
Approximately 42% of institutional knowledge is unique to individual employees, making it inaccessible to others when those employees are unavailable or leave the organization.
85% agree that unique
knowledge is critical
85% of employees agree that preserving and sharing unique knowledge is critical to productivity, implying that when it’s not done, productivity suffers broadly.
Companies lose roughly 20% of productivity
Companies lose roughly 20% of productivity due to knowledge inefficiencies – a figure that effective KM can significantly cut down.
Why is CogniCache unique?
CogniCache is not another note-taking or knowledge-base tool.
It is your specialized knowledge extraction system.
You talk — CogniCache creates the documentation. No blank pages or manual wiki writing.
It extracts real expertise, not just notes. Uses research-proven interview methods to capture tacit know-how, not surface summaries.
The result is finished and structured. You get wiki-ready deliverables, not transcripts.
Quality is built in and stays under your control. Missing pieces are flagged and closed during the interview, and you always review and approve the final output.
It improves how your organization works with knowledge. Integrates into existing tools, adds analytics for insight, enables motivation & continuous improvement.
Does your company forget? CogniCache helps you remember.
Discover our plans & pricing and get started.
Only creators and admins need a license.
Starter
Try CogniCache risk-free
Free for 1 Creator
3 Interviews/Month
Chat Mode; 2 Templates; View & Edit Results; Export & Share
Standard
For individual creators
$19 per Creator/Month
50 Interviews/Month
Starter + Voice Mode; Unlimited Custom and Pre-existing Templates
Premium
For teams & admins
$39 per Creator/Month
Unlimited Interviews (fair use)
Standard + Team Motivation & Analytics; Personalized Suggestions; Admin Control
Enterprise
For organizations
Starts at $500/Month
Custom Interviews
Premium + SSO/SAML, Logs, SLA & Support, Self-Hosting, Integrations
Need to validate CogniCache first?
Ask about our custom 6-week pilot starting at $1000.
One saved hour per week already covers the cost of CogniCache.
And this doesn’t even include the value of retaining critical know-how which is often far more costly than saved time.
1 hour saved per week for knowledge capture
$50 – $100 internal cost per hour
→ $200–$400 saved per month
More questions about CogniCache?
We’ve got answers!
We have compiled a list of FAQs, which cover the top questions from CogniCache enthusiasts and supporters. Have a look and feel free to reach out directly if there are any remaining questions!
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The 20% Productivity Gap: Discover exactly how knowledge inefficiencies are costing you roughly 20% of your team's total productivity.
The "Unique Knowledge" Risk: 42% of critical expertise is locked in the heads of individual employees.
The AI Missing Link: Why your RAG systems and chatbots will fail without structured tacit knowledge.
Or listen to a 20-minute summary of the report right here.
CogniCache is currently in Early Access.
Join the Founder’s Club to stay updated and get access first.
Capture expert know-how effortlessly
Turn interviews into structured documents
Build AI-ready knowledge
Not ready yet?
What would you need to see to feel confident signing up?
20 seconds. No email required.
CogniCache is currently in Early Access.
Join the Founder’s Club to stay updated and get access first.
Early access members receive 30% off for the first 6 months after launch.
Capture expert know-how effortlessly
Turn interviews into structured documents
Build AI-ready knowledge
Not ready yet?
What would you need to see to feel confident signing up?
20 seconds. No email required.
CogniCache is currently in Early Access.
Join the Founder’s Club to stay updated and get access first.
Early access members receive 30% off for the first 6 months after launch.
Capture expert know-how effortlessly
Turn interviews into structured documents
Build AI-ready knowledge
Not ready yet?
What would you need to see to feel confident signing up?
20 seconds. No email required.
Enterprise-Ready Knowledge Capture — Built for Security and Control.
CogniCache is currently in Early Access and we are working with organizations that have advanced security, compliance, or deployment requirements, like:
SSO / SAML and role-based access control
Audit logs and compliance-friendly exports
Data residency options and self-hosting
SLA and priority support
Custom workflows and integrations
Enterprise plans typically start at $500/Month
(Final pricing depends on scope and requirements.)
Contact us below to start a conversation.
Not ready yet?
What would you need to see to feel confident about CogniCache?
20 seconds. No email required.
Validate CogniCache in Your Real Environment Before You Commit.
CogniCache is currently in Early Access.
We’re already inviting teams to express interest and help shape our pilot program.
Guided onboarding & goal setting
10–20 expert interviews
2 custom knowledge templates
Structured, reviewable outputs
Hands-on support throughout the pilot
Early Access Benefit
Early teams can lock in discounted pilot pricing starting at $1,000 for a 6-week pilot (applies once pilots officially open; credited toward subscription on upgrade).
Not ready yet?
What would you need to see to feel confident signing up?
20 seconds. No email required.
Explore the Workflow for an Exemplary Single Interview
Step 1: You define the interview guide supported by the CogniCache Assistant (demo topic: "Preserving Critical Knowledge in Engineering Projects")
Result 1: Interview Guide
Topic: Preserving Critical Knowledge in Engineering ProjectsIntro
This interview explores how your team handles the documentation, transfer, and reuse of project-related expertise — particularly the tacit knowledge that often goes undocumented but is critical to operational success.Chapter 1: Context & Knowledge Flow
Goal: Understand how knowledge flows in typical projects
Questions:
- Can you briefly describe your role and how it connects to engineering projects?
- In a typical project, where is most of the knowledge captured and stored?
- How do team members usually access project-related insights?Chapter 2: Capturing Tacit Knowledge
Goal: Identify current practices and gaps
Questions:
- When valuable lessons are learned during a project, how are they documented?
- How do you capture knowledge that exists mostly in people’s heads?
- Are there any people on your team who are “go-to experts,” and how is their expertise shared?Chapter 3: Challenges & Risks
Goal: Explore barriers to effective knowledge capture
Questions:
- Have you ever experienced knowledge loss when someone left the team?
- What’s the biggest obstacle to getting people to document what they know?
- Are there any organizational or technical barriers that prevent knowledge sharing?Chapter 4: Learnings & Best Practices
Goal: Uncover strategies that work
Questions:
- What has worked well in your organization for knowledge sharing?
- Can you share an example of when well-documented knowledge saved the day?
- If you could design your ideal knowledge capture tool, what would it do?
Step 2: You conduct the conversational interview either using a chat interface or voice mode based on the defined interview guide.
Listen to the recording of the interview conducted with CogniCache using Voice Mode:
Result 2: Clean Interview Transcript
Intro & Chapter 1: Context & Knowledge Flow🤖 CogniCache Assistant: Hi! Great to meet you. Let’s dive into how your team captures and shares knowledge. To get started, could you briefly describe your role and how it connects to engineering projects?
🧑🏽 User: I’m a project engineer overseeing cross-functional teams for product launches. I manage workflows and ensure technical consistency across all deliverables.🤖 CogniCache Assistant: Got it—so you’re deeply involved across different touchpoints. In that context, where does most of your team’s knowledge typically get captured or stored?
🧑🏽 User: Mostly in email threads, PowerPoint presentations, and SharePoint folders. Some teams use OneNote for task-specific notes.🤖 CogniCache Assistant: Thanks! That sounds like a mix of informal and semi-structured sources. Would you say these are easy for others to find and navigate later?
🧑🏽 User: Not really. Most people just ask around or dig through folders. There’s no central place for lessons learned or knowledge.🤖 CogniCache Assistant: So it’s more person-dependent than system-driven. That can create gaps when people move on or aren’t available, right?🧑🏽 User: Exactly. It really slows us down sometimes.⸻Chapter 2: Capturing Tacit Knowledge🤖 CogniCache Assistant: Let’s talk about the know-how that often stays in people’s heads. When valuable lessons are learned mid-project, how are they usually documented—if at all?
🧑🏽 User: Honestly, they’re rarely written down. Maybe someone adds a slide or two to a presentation, but that’s about it.🤖 CogniCache Assistant: That’s common. Would it help if there were a lightweight, structured way to capture that info during or right after the work is done?
🧑🏽 User: Absolutely. Right now, it’s just not part of the process.🤖 CogniCache Assistant: And during handovers—especially in cross-functional teams—how do you capture what’s in people’s heads before they roll off?
🧑🏽 User: We try to do a knowledge transfer meeting, but it’s usually rushed. There’s no structure, so important things get missed.🤖 CogniCache Assistant: That can be risky. Do you have any go-to experts whose knowledge others rely on?
🧑🏽 User: Yes, for sure. For example, we have a couple of people who really understand our test automation stack. People go to them all the time.🤖 CogniCache Assistant: Are their methods or decisions documented anywhere?
🧑🏽 User: Not really. It’s mostly in their heads—or you need to ping them directly.⸻Chapter 3: Challenges & Risks🤖 CogniCache Assistant: Has your team experienced the impact of knowledge walking out the door?
🧑🏽 User: Definitely. Our lead electrical engineer left last year, and we had to reverse-engineer a bunch of his work. It cost us weeks.🤖 CogniCache Assistant: That must’ve been frustrating. What was the biggest challenge in trying to recover that knowledge?
🧑🏽 User: Time, mostly. People are busy. There was no detailed handover, and the tools we have aren’t user-friendly.🤖 CogniCache Assistant: So even if people want to document something, the effort feels too high?
🧑🏽 User: Exactly. No one enjoys doing it, and there’s no clear format or process anyway.🤖 CogniCache Assistant: Is there an expectation or incentive for knowledge sharing in your team?
🧑🏽 User: Not really. It’s more of a “nice to have.”⸻Chapter 4: Learnings & Best Practices🤖 CogniCache Assistant: Let’s switch gears—what has actually worked well in terms of knowledge sharing in your org?
🧑🏽 User: Brown bag sessions work surprisingly well. And we’ve started recording walkthroughs for onboarding.🤖 CogniCache Assistant: That’s great! Recorded walkthroughs can be really valuable. Has there been a moment where good documentation saved the day?
🧑🏽 User: Yes! Our test automation lead once created a decision tree to troubleshoot common system errors. It’s saved us countless hours.🤖 CogniCache Assistant: That’s exactly the kind of structured insight others could reuse. If you could design your ideal knowledge tool, what would it do differently?
🧑🏽 User: It would ask smart questions, organize everything clearly, and ideally feed straight into our existing systems.🤖 CogniCache Assistant: Thanks—that’s super helpful. That’s exactly the kind of support CogniCache aims to provide: smart interviews, structured output, and seamless integration.
Step 3: CogniCache structures the interview transcript, summarizes the text and extracts key insights and improvement options.
Result 3: Structured Interview Document
Summary
This interview explores the challenges and current practices around knowledge capture in engineering projects. The respondent plays a central coordination role and reveals that most critical knowledge remains undocumented. Tools like email and SharePoint are used, but they lack structure and consistency. Tacit knowledge — especially from experts — is hard to extract and often lost during employee transitions. Opportunities exist for AI-powered tools like CogniCache to automate and simplify structured knowledge retention.Section 1: Context & Knowledge Flow
The user works as a project engineer overseeing cross-functional teams. While technical documentation exists in scattered formats (e.g., PowerPoint, OneNote), there is no single, structured repository for lessons learned or historical decisions. Access to past insights is informal and heavily reliant on person-to-person communication, leading to inefficiencies.Section 2: Capturing Tacit Knowledge
The current approach to capturing lessons learned is inconsistent and largely dependent on individual initiative. Tacit knowledge from experienced team members is rarely documented and typically accessed through verbal communication. This reliance on informal exchanges creates knowledge silos and bottlenecks.Section 3: Challenges & Risks
The organization has experienced clear cases of knowledge loss. When experienced team members leave, critical information disappears with them, leading to delays, rework, and loss of continuity. Time constraints, a lack of incentives, and unintuitive tooling were named as the top barriers to effective documentation.Section 4: Learnings & Best Practices
Despite the challenges, small-scale practices such as team-led learning sessions and pre-recorded walkthroughs have had a positive impact. One standout example is a decision tree created by a test automation lead, which significantly reduced support overhead. The ideal solution envisioned by the interviewee would automate the question flow, simplify structuring, and support seamless integration into their existing systems.Key Insights
Tacit knowledge remains undocumented and difficult to access across teams.
There is strong interest in AI-driven solutions that simplify capture and structuring.
Employee departure results in significant productivity loss due to missing expertise.
Teams lack the time and tools to proactively document what they know.
Even small efforts at structured documentation yield measurable impact.
Improvement Options
Introduce Structured Knowledge Capture at Project Milestones
• Why: Knowledge is currently scattered and informal.
• How: Integrate regular interviews after key phases (e.g. planning, testing, handover) to capture lessons, decisions, and context.
• Impact: Builds a consistent and searchable record over time.Implement Expert Knowledge Extraction Sessions
• Why: Tacit knowledge from senior engineers is undocumented and lost during turnover.
• How: Schedule guided interviews with domain experts (e.g., quarterly), focusing on unique procedures, decisions, and best practices.
• Impact: Reduces dependency on individuals and creates reusable training/reference assets.Embed Knowledge into Centralized Tool
• Why: Documentation is fragmented across emails, OneNote, SharePoint.
• How: Integrate outputs directly into a centralized knowledge platform like SharePoint libraries or Confluence pages.
• Impact: Ensures a centralized location for knowledge access.Create Lightweight Knowledge KPIs
• Why: Documentation is seen as extra work without clear value.
• How: Encourage teams to run at least one session per project phase, and track % of projects with documented insights.
• Impact: Drives behavior change without heavy process overhead.
Final Step: You can now edit, share or download the document and finally integrate it into your knowledge management system of choice.
Explore 2 Stories that may sound familiar to you
Story 1: The Lost Wisdom of Thomas Jensen
For nearly two decades, Thomas Jensen had been the unsung hero of InnoTech Corp, quietly keeping their legacy ERP system running. He was known to all as the person to call when things went wrong, able to troubleshoot in minutes issues that left others scratching their heads for hours. But Thomas had never liked documentation. His genius lived entirely within his mind.
The day Thomas retired, the company threw him a celebration, said their thanks, and quickly moved on. They hired a bright, capable replacement named Lucas. Lucas, eager to prove himself, dove straight into the system and made what seemed a simple change—a minor database configuration adjustment. He didn't realize this tweak was precisely what Thomas had avoided for years, knowing the havoc it could unleash.
Within days, the ERP system began to falter. Inventory counts were suddenly incorrect, purchase orders stalled, and customer orders were delayed. The heart of InnoTech's operations slowed, then stopped. Panic ensued. Managers and IT scrambled to find documentation or insights left behind by Thomas—but found nothing. Hours turned into days, and still, the problem persisted.
With each passing day, losses mounted. Millions evaporated in delays, lost sales, and customer dissatisfaction. Consultants were hired, costing even more, but without Thomas's tacit knowledge, progress was slow and costly.
Finally, after weeks of chaos, Thomas was called back from retirement as a last resort. Within mere hours, the problem was fixed. But the damage was done. The company realized, painfully, that the knowledge they had relied on was now walking out the door for good.
Story 2: The Costly Repetition of History
At NovaTech Industries, the product development team in Vienna was racing to meet a critical deadline on a major project—a new-generation industrial sensor system. They hit a snag when the sensor readings became erratic under specific conditions, threatening the project's timeline and client commitments.
What the Vienna team didn't know was that, just six months earlier, their colleagues in Munich had faced—and solved—the exact same issue during a similar project. The Munich team's struggle had lasted weeks, involving extensive trial and error, consultations with external experts, and significant financial expenditure.
But none of that valuable experience was captured effectively. Without structured documentation, these insights vanished into internal emails, presentations and scattered meeting notes—completely invisible to the Vienna team now desperate for answers.
As days turned into weeks, the Vienna team unknowingly repeated the Munich team's costly journey, duplicating their effort, time, and expenditure. The delay strained client relationships, incurred financial penalties, and consumed resources that could have been deployed elsewhere.
Months later, during a regional meeting, the two teams exchanged project updates. The moment the Munich engineers described their previous challenges, the Vienna team’s frustration was palpable. Both groups realized they had inadvertently squandered company resources by failing to effectively preserve and share critical knowledge.
Have you ever experienced these situations yourself, or perhaps recognized similar challenges within your organization? Such stories illustrate vividly how critical it is to preserve and structure knowledge effectively. When institutional expertise remains undocumented or inaccessible, companies inevitably face duplicated efforts, costly mistakes, operational disruptions, and hindered innovation. To sustain competitive advantage, streamline collaboration, and support informed decision-making, it's essential for organizations to capture, structure, and systematically manage their collective wisdom.
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Before you go: Help us to tailor CogniCache to your needs.
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We have recorded your interest in CogniCache. Your status is active, guaranteeing you early access, priority onboarding and preferred pricing when we open doors.
We are currently finalizing the platform for our early access partners. In the meantime, we have prepared a strategic report on knowledge management that you can access immediately below.
Or listen to a 20-minute summary of the report right here.
Explore our FAQs
General
What is CogniCache? CogniCache is an AI-powered knowledge capture solution leveraging state-of-the-art generative models like Large Language Models (LLMs) and other systems based on Machine Learning (ML) to efficiently and effectively capture, structure, and preserve your organization’s most critical, often tacit, expertise. By guiding interviews and automating transcription and document structuring, it ensures institutional knowledge remains accessible and actionable.
Why is it called CogniCache? CogniCache stands for “Cognitive Cache,” reflecting our mission to store (cache) an organization’s collective wisdom (cognitive knowledge). We prevent valuable know-how from slipping through the cracks when key employees leave.
Is CogniCache only for large enterprises? No. While large organizations with frequent turnover or distributed teams see massive benefits, small and mid-sized businesses also gain from systematically capturing critical know-how. CogniCache scales to your organization’s size and complexity.
Does this replace our existing knowledge management tools? No. CogniCache is not designed to replace your existing knowledge management systems — it is designed to enhance and extend them. CogniCache focuses on the most difficult part of knowledge management: capturing tacit expert knowledge in a structured and repeatable way. It can be used in a standalone mode, where captured knowledge is delivered as well-structured files or documents that can be stored in CogniCache or folders, drives, or project spaces without requiring a dedicated knowledge management platform. Alternatively, CogniCache can act as a Knowledge Capture Layer that integrates with or publishes directly into existing tools such as wikis, document repositories, project databases, or internal AI/RAG systems. In both cases, CogniCache preserves existing workflows while significantly improving the quality, depth, and usability of captured knowledge.
What kind of output does CogniCache generate? CogniCache creates clean, structured summaries of interviews—available in formats like Markdown, PDF, or HTML. Outputs can include categorized insights, timelines, technical documentation, or best-practice guides, depending on the template and interview type.
How do teams benefit beyond knowledge preservation? Beyond preserving knowledge when people leave, CogniCache reduces onboarding time, eliminates repeated mistakes, and improves team alignment across locations by making expertise accessible and shareable in real time.
Functionality & Use
How does CogniCache actually capture tacit knowledge? We combine guided interviews, AI-driven transcription, and intelligent structuring. By guiding experts through interactive Q&A sessions, CogniCache automatically turns their insights into well-organized documents that teams can easily search and reuse.
How do interviews with CogniCache work? CogniCache offers two modes: self-interviews (either via chat or voice recordings) and group interviews (via voice recordings). An AI-powered virtual assistant guides participants through a tailored, conversational flow—asking follow-up questions and ensuring depth. Voice recordings are automatically transcribed and transformed into structured, high-quality documentation with minimal effort.
Why does CogniCache use interviews to extract tacit knowledge? Because research shows interviews best externalize tacit expertise. Cognitive Task Analysis (CTA)—including Applied Cognitive Task Analysis (ACTA) and the Critical Decision Method (CDM)—uses semi-structured, adaptive probes to surface decision cues, exceptions, and mental models experts rarely document. In Nonaka’s SECI model (Socialization–Externalization–Combination–Internalization), this is the “externalization” step. Interviews lower the blank-page barrier, enable think-aloud recall, and produce structured, actionable outputs.
Which interview methods does CogniCache use to elicit tacit knowledge? CogniCache applies proven elicitation methods during guided interviews—adapted in real time by AI—including 5 Whys, Laddering, Critical Incident Technique (CIT), Critical Decision Method (CDM), think-aloud, exception probing, timeline/process mapping, what-if scenarios, and teach-back. These prompts surface decision cues, edge cases, and best practices, capturing outputs as clear steps, cues, exceptions, and tips—ready for search, onboarding, and AI use. CogniCache augments this with AI-generated guides and AI/human facilitation, and can be paired with After-Action Reviews (AARs) or observations for full coverage.
Can I customize the interview templates and questions? Yes. CogniCache provides smart, pre-built templates for common roles and domains, but you can also create and adjust custom interview flows to match your organization’s needs or project-specific contexts.
Does CogniCache support multiple languages or industry-specific jargon?CogniCache can be adapted to different languages and domains. It supports multi-language transcription and can be fine-tuned to recognize and structure technical vocabulary relevant to your industry.
What makes CogniCache better than basic transcription or summary tools? CogniCache isn’t just about recording—it’s about capturing what matters. Unlike standard tools, it uses guided, AI-powered interviews that ask follow-up questions, explore topics from different angles, and extract deeper insights. After transcription, CogniCache reasons and structures the content into clear, actionable documents. It doesn’t just summarize—it transforms unstructured knowledge into organized, reusable assets. This end-to-end process makes documenting expertise intuitive and ensures critical know-how doesn’t get lost or buried.
Plans & Pricing
Which CogniCache plan is right for me? Choose Starter if you want to explore CogniCache risk-free as an individual. Standard is ideal for individual creators who capture knowledge regularly and need more interviews and templates. Premium is designed for teams and admins who want unlimited interviews, team motivation, analytics, and control. Enterprise fits organizations with advanced security, compliance, and integration requirements.
What’s the difference between Standard and Premium? Standard focuses on individual productivity, offering more interviews, voice mode, and unlimited templates for a single creator. Premium adds team and admin capabilities—including unlimited interviews (fair use), analytics, motivation features, personalized suggestions, and admin control—making it suitable for structured, organization-wide knowledge capture.
How does pricing work per admin & creator? Pricing is based on the number of active Knowledge Admins & Creators—the people responsible for organizing and managing as well as capturing and structuring knowledge. Subject-matter experts who contribute their expertise during interviews do not require a separate account and license.
What does “unlimited interviews (fair use)” mean? Premium plans allow teams to capture knowledge without a fixed interview limit, as long as usage aligns with typical team workflows. This ensures flexibility for active teams while keeping the platform fair and sustainable for all customers.
What is the 6-week pilot and when should we use it? The 6-week pilot is ideal if you want to validate CogniCache in a real team setting before a full rollout. Starting at $1000, it includes a guided setup, tailored templates, and hands-on support to capture real knowledge, measure adoption, and demonstrate value—so you can make an informed decision with confidence.
Can we move from a pilot or lower plan to Enterprise later? Yes. Many teams start with a pilot or Premium plan and scale to Enterprise once governance, security, or organization-wide deployment becomes relevant. Upgrading is straightforward, and your captured knowledge remains fully reusable.
AI & Strategy
How does CogniCache integrate with AI-driven searches like RAG (Retrieval-Augmented Generation)? By creating well-structured, easily indexable content, CogniCache provides the high-quality, domain-specific data RAG systems need. This ensures more accurate AI-generated answers, boosting efficiency and user trust.
How does CogniCache support digital transformation or AI strategies? CogniCache lays the foundation for advanced AI-based systems like RAG, smart assistants, and internal search. These systems can’t extract value from undocumented knowledge. CogniCache solves this by capturing and structuring tacit expertise into usable, searchable content—powering a smarter, AI-driven organization.
Adoption & Team Enablement
How can we encourage our teams to use CogniCache regularly? Make knowledge capture a natural part of everyday workflows—such as project wrap-ups, onboarding, or handovers—and remove friction with CogniCache’s guided interviews. To drive consistency, link knowledge capture to individual and team performance goals and define clear expectations around contribution and reuse. Reinforce this with lightweight incentives and visibility at team level. Most importantly, communicate the concrete benefits to the team: faster onboarding, fewer repeated questions, and better collaboration—so knowledge sharing is seen as progress, not overhead.
What features help motivate employees to contribute knowledge? CogniCache includes built-in gamification mechanics—like streaks, XP, badges, and team leaderboards—to make contributions visible and rewarding. These elements foster a sense of progress and recognition, which helps build momentum and keeps engagement high over time.
How do we officially integrate CogniCache into our existing processes? We recommend embedding CogniCache into your standard operating procedures (SOPs)—for instance, by making it part of your project closure checklist, onboarding programs, or expert offboarding plans. You can also define knowledge capture KPIs and align them with team or individual performance goals. This ensures that knowledge sharing becomes an expected, measurable activity—not just a nice-to-have.
Can we track and reward knowledge contribution? Yes. CogniCache provides usage metrics and contribution analytics at both the individual and team level. You can track interview frequency, published outputs, and content coverage, and use these insights to reward consistent contributors—whether through public recognition, performance reviews, or internal rewards programs.
What’s the best way to make the most of CogniCache? To get full value, treat CogniCache as a strategic layer on top of your existing knowledge tools. Start by identifying key moments where tacit knowledge surfaces—like during exits, retrospectives, or issue resolutions—and make guided interviews a habit. Combine this with clear KPIs, gamified motivation, and seamless publishing into systems like Confluence or SharePoint. This turns CogniCache from a tool into a culture-driving asset.
What’s the best team setup to get the most out of CogniCache? The most effective approach is to define clear ownership. Ideally, each team assigns one Knowledge Admin and one Knowledge Creator. The Knowledge Admin, often a team lead or manager, sets priorities and ensures knowledge capture happens consistently. The Knowledge Creator manages execution by maintaining interview templates and capturing insights from team members through regular one-on-one or group interviews. The rest of the team contributes as subject-matter experts when their expertise is needed, keeping knowledge capture structured, lightweight, and sustainable.
Analytics & Optimization
Is there a way to measure how well teams are using CogniCache? Absolutely. CogniCache includes usage metrics and knowledge contribution KPIs so organizations can reward teams for sharing insights regularly and track knowledge creation as part of performance goals.
Can CogniCache identify knowledge gaps? Yes. Over time, CogniCache helps surface knowledge blind spots by analyzing which topics are frequently captured—and which aren’t—enabling proactive interviews to fill critical gaps.
Deployment & Integration
Do we need any coding skills or special infrastructure to use CogniCache? No, CogniCache is designed for seamless adoption. You can integrate the structured output into existing knowledge systems (e.g., Confluence, SharePoint, Notion) without coding. We also offer both cloud and on-premise options, ensuring compliance with your security requirements.
Where is our data stored, and can we choose hosting regions? Yes. CogniCache offers flexible deployment options: 1) SaaS (hosted by CogniCache) — choose from global hosting regions, including EU servers. 2) Private cloud — deploy in your own managed cloud. 3) On-premise — install within your internal infrastructure. 4) Hybrid — Use a combination of the mentioned options to best fit your needs. This ensures compliance with local regulations and fits your internal IT policies.
How secure is the data captured by CogniCache? Security is a top priority to protect your valuable data. We encrypt data at rest and in transit, support role-based access controls, and meet regulatory standards like GDPR. For highly sensitive data, on-premise deployments or compliant services are available.
Is CogniCache compliant? Yes. CogniCache is developed in accordance with the General Data Protection Regulation (GDPR) and the EU AI Act, ensuring privacy, accountability, and ethical AI usage. We also follow best practices aligned with US regulations like CCPA and HIPAA where applicable, making it a strong fit for both European and U.S. organizations.
Getting Started
How do we get started or request a demo? CogniCache is currently in Early Access. We are rolling out access in batches to ensure the best experience for our early users. To secure your spot, simply select your preferred plan and join the Founder's Club waitlist. For organizations with specific compliance or workflow needs, we offer Priority Pilot Access. If you want to shape the roadmap and ensure CogniCache fits your enterprise requirements from day one, please reach out directly to discuss a custom pilot partnership.
Privacy Policy for the EU, UK & USA
This privacy policy explains how we handle your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy regulations, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) in the EU, UK and USA. For purposes of EU data protection law, Dr. Andreas Bachmeier, is the data controller of your personal information.What Information We Collect• Cookies:
We use cookies to enhance your experience and for marketing purposes. For example, tools such as Google Analytics help us understand how you use our landing page so that we can continually improve our service.• Email Addresses:
We collect your email address solely to keep you updated about CogniCache. Your email address is used exclusively for sending you relevant updates and information.How We Use Your Information• Marketing:
The data collected through cookies and your email address is used for targeted marketing to ensure that you receive news and offers relevant to your interests.• Third‑Party Sharing:
We share your information with trusted marketing solution providers, such as Brevo, who assist us in storing, processing, and using your data strictly for marketing purposes. All parties involved adhere to the strict requirements of the GDPR and other applicable privacy regulations.
For example, Brevo ensures data security with the following measures:
• Secure Data Centers: Our servers are located in the EU, and your account data is encrypted before being backed up.
• ISO 27001:2013 Certification: Your data is protected by multi-factor authentication, IP address whitelisting, and more.
• Pioneered Compliance: Brevo implements practices that support GDPR, CASL, and CCPA.
Importantly, we do not transfer your data outside the EU and we do not sell your personal data.• Legal Basis for Processing:
For the optimization of our solutions for customers, we process your personal data on the basis of our legitimate interest. This means that our processing is necessary for enhancing our products and services, provided that this interest is not overridden by your rights and freedoms.Data RetentionWe retain your personal data for a period of 5 years. This retention period is established to support our legitimate interest in optimizing customer solutions and is regularly reviewed to ensure it remains necessary and proportionate.Consent and Cookie HandlingOur website is configured so that non‑essential cookies—such as those used for Google Analytics—are not loaded or collected until you provide your explicit consent. If you decline, these cookies will not be used or collected. We will only process non‑essential cookie data (e.g., for website analytics) after you have accepted them.Your RightsIf you reside in certain territories, including the EU and California, you have a number of rights in relation to your personal information. These rights include:• Access, Rectification, and Deletion:
You may request to access, correct, or delete your personal data.• Data Portability (GDPR):
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.• Object:
You can object to our processing of your information based on our legitimate interests, or to receiving marketing messages after you have provided express consent. In such cases, we will delete your personal data unless there are compelling reasons to retain it.• CCPA/CPRA Rights (for California Residents):
Under the CCPA/CPRA, you have the right to:
• Request disclosure of the personal information we collect about you.
• Request deletion of your personal data.
• Opt out of the sale of your personal data. (Note: We do not sell your personal data.)
• Request that we not discriminate against you for exercising your privacy rights.• Complain:
If you reside in the EU and wish to raise a concern about how we use your information, you have the right to lodge a complaint with your local data protection authority.To exercise these rights, please contact us using the details below. We aim to respond to such requests within approximately 4 weeks.How to Contact UsIf you have any questions or concerns about our privacy practices or wish to exercise any of your rights, please contact us at:
• Email: [email protected]
• Physical Address / Data Protection Officer:
Dr. Andreas Bachmeier
Finnländische Str. 7, 10439 BerlinLast Updated: 20/12/2025
Datenschutzerklärung (EU, UK & USA)
Diese Datenschutzerklärung erläutert, wie wir personenbezogene Daten in Übereinstimmung mit der Datenschutz-Grundverordnung (DSGVO/GDPR) sowie weiteren anwendbaren Datenschutzvorschriften, einschließlich des California Consumer Privacy Act (CCPA) und des California Privacy Rights Act (CPRA), verarbeiten.
Verantwortlicher im Sinne des EU-Datenschutzrechts ist: Dr. Andreas BachmeierWelche Informationen wir erheben
Cookies
Wir verwenden Cookies, um die Nutzung unserer Website zu analysieren und unser Angebot zu verbessern. Hierzu setzen wir unter anderem Google Analytics ein, um zu verstehen, wie Besucher unsere Website nutzen.E-Mail-Adressen
Wir erfassen E-Mail-Adressen ausschließlich, um Nutzer über CogniCache zu informieren und relevante Updates bereitzustellen. Eine Nutzung zu anderen Zwecken erfolgt nicht.Wie wir Ihre Informationen verwenden
Marketing
Daten, die über Cookies oder durch die Angabe einer E-Mail-Adresse erhoben werden, können für zielgerichtete Marketingmaßnahmen verwendet werden, um relevante Informationen und Angebote bereitzustellen.Weitergabe an Dritte
Wir geben personenbezogene Daten ausschließlich an vertrauenswürdige Dienstleister weiter, die uns bei der Speicherung, Verarbeitung und Nutzung der Daten unterstützen, z. B. Brevo als Marketing- und E-Mail-Plattform.Alle eingesetzten Dienstleister erfüllen die Anforderungen der DSGVO und weiterer anwendbarer Datenschutzgesetze.Brevo setzt unter anderem folgende Sicherheitsmaßnahmen ein:
Sichere Rechenzentren: Serverstandorte innerhalb der EU; verschlüsselte Datensicherung
ISO-27001:2013-Zertifizierung: Schutz durch Multi-Faktor-Authentifizierung, IP-Whitelist u. a.
Compliance-Standards: Unterstützung von DSGVO, CASL und CCPAWir übertragen personenbezogene Daten nicht außerhalb der EU und verkaufen keine personenbezogenen Daten.Rechtsgrundlage der VerarbeitungDie Verarbeitung personenbezogener Daten erfolgt auf Grundlage unseres berechtigten Interesses, insbesondere zur Optimierung und Weiterentwicklung unserer Leistungen, sofern Ihre Rechte und Freiheiten nicht überwiegen.DatenaufbewahrungWir speichern personenbezogene Daten für einen Zeitraum von bis zu fünf (5) Jahren. Dieser Zeitraum wird regelmäßig überprüft und ist auf das notwendige Maß zur Erreichung der genannten Zwecke beschränkt.Einwilligung und Cookie-VerwaltungNicht essenzielle Cookies (z. B. für Analysezwecke) werden erst nach Ihrer ausdrücklichen Einwilligung gesetzt. Lehnen Sie die Nutzung ab, werden diese Cookies nicht geladen.Ihre RechteJe nach Ihrem Wohnsitz – insbesondere innerhalb der EU oder Kaliforniens – stehen Ihnen folgende Rechte zu:Auskunft, Berichtigung und LöschungSie haben das Recht, Auskunft über Ihre gespeicherten personenbezogenen Daten zu verlangen sowie deren Berichtigung oder Löschung zu beantragen.Datenportabilität (DSGVO)Sie können eine Kopie Ihrer personenbezogenen Daten in einem strukturierten, gängigen und maschinenlesbaren Format verlangen.WiderspruchSie können der Verarbeitung Ihrer Daten auf Grundlage unseres berechtigten Interesses oder der Nutzung zu Marketingzwecken widersprechen. In diesem Fall löschen wir Ihre Daten, sofern keine zwingenden rechtlichen Gründe entgegenstehen.BeschwerderechtWenn Sie in der EU ansässig sind, haben Sie das Recht, Beschwerde bei einer zuständigen Datenschutzaufsichtsbehörde einzulegen.Zur Ausübung Ihrer Rechte kontaktieren Sie uns bitte über die unten angegebenen Kontaktdaten. Wir bemühen uns, Anfragen innerhalb von ca. vier (4) Wochen zu beantworten.KontaktBei Fragen zu dieser Datenschutzerklärung oder zur Ausübung Ihrer Rechte kontaktieren Sie uns bitte unter:E-Mail: [email protected]Verantwortlicher / Datenschutzkontakt:
Dr. Andreas Bachmeier
Finnländische Str. 7
10439 Berlin
DeutschlandLetzte Aktualisierung: 20.12.2025
Terms of Service for the EU, UK & USA
Last updated: 20/12/2025These Terms of Service (“Terms”) govern your access to and use of CogniCache (“the Service”), operated by Dr. Andreas Bachmeier (“we”, “us”, or “our”). By accessing or using CogniCache, you agree to these Terms.If you do not agree, please do not use the Service.1. Service Description & Early Access StatusCogniCache is a cloud-based knowledge capture application designed to help organizations preserve and structure expert knowledge.
CogniCache is currently provided as an early access service.
This means that features may change, evolve, or be discontinued, and availability is not guaranteed.2. EligibilityYou must be at least 18 years old and authorized to act on behalf of your organization to use the Service.3. Accounts & AccessYou are responsible for maintaining the confidentiality of your access credentials.
You agree not to share access credentials with unauthorized parties.
We reserve the right to suspend or terminate access if these Terms are violated or if use poses a security or legal risk.4. Acceptable UseYou agree not to:
Use the Service for unlawful purposes
Upload or process content you do not have the right to use
Attempt to reverse engineer, disrupt, or misuse the Service
Interfere with system security or availability
We may suspend access if misuse is detected.5. Content & Data OwnershipYou retain full ownership of all content you provide to CogniCache.
We do not claim intellectual property rights over your content.
Your content is processed solely to provide and improve the Service, in accordance with our Privacy Policy.6. AI-Generated OutputCogniCache uses AI-assisted methods to help structure and summarize knowledge.
AI-generated outputs may require human review.
You remain responsible for how outputs are used, interpreted, or relied upon.
CogniCache does not guarantee completeness, correctness, or suitability for specific purposes.7. Availability & ChangesWe may modify, suspend, or discontinue parts of the Service at any time, especially during early access, with or without notice.8. Disclaimer of WarrantiesThe Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied.9. Limitation of LiabilityTo the maximum extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service.10. TerminationYou may stop using the Service at any time.
We may terminate or suspend access for violations of these Terms.
Data handling upon termination follows our Privacy Policy.11. Governing LawThese Terms are governed by the laws of Germany, excluding conflict-of-law principles. Jurisdiction lies with the courts of Germany.12. Contact InformationFor questions regarding these Terms, please contact:Dr. Andreas Bachmeier
Email: [email protected]Address: Finnländische Str. 7, 10439 Berlin, Germany
Nutzungsbedingungen (Terms of Service)
Stand: 20.12.2025Diese Nutzungsbedingungen („Bedingungen“) regeln den Zugriff auf und die Nutzung von CogniCache („der Dienst“), betrieben von Dr. Andreas Bachmeier („wir“, „uns“).Durch den Zugriff auf oder die Nutzung von CogniCache erklären Sie sich mit diesen Bedingungen einverstanden. Wenn Sie nicht zustimmen, dürfen Sie den Dienst nicht nutzen.1. Leistungsbeschreibung & Early-Access-StatusCogniCache ist eine cloudbasierte Anwendung zur Erfassung, Strukturierung und Sicherung von Expertenwissen in Organisationen.
CogniCache wird derzeit als Early-Access-Dienst bereitgestellt.
Funktionen können sich ändern, weiterentwickelt oder eingestellt werden. Eine dauerhafte Verfügbarkeit wird nicht garantiert.2. NutzungsberechtigungSie müssen mindestens 18 Jahre alt sein und berechtigt sein, im Namen Ihrer Organisation zu handeln, um CogniCache zu nutzen.3. Konten & ZugriffSie sind für die Vertraulichkeit Ihrer Zugangsdaten verantwortlich.
Die Weitergabe von Zugangsdaten an unbefugte Dritte ist untersagt.
Wir behalten uns vor, den Zugriff auszusetzen oder zu beenden, wenn diese Bedingungen verletzt werden oder Sicherheits- bzw. Rechtsrisiken bestehen.4. Zulässige NutzungEs ist untersagt:
den Dienst für rechtswidrige Zwecke zu nutzen
Inhalte zu verarbeiten, für die Sie keine Nutzungsrechte besitzen
den Dienst zu manipulieren, zu stören oder zurückzuentwickeln (Reverse Engineering)
Sicherheitsmechanismen zu umgehen oder zu beeinträchtigen
Bei Missbrauch behalten wir uns vor, den Zugriff auszusetzen.5. Inhalte & DatenhoheitSie behalten sämtliche Rechte an allen von Ihnen bereitgestellten Inhalten.
Wir beanspruchen keinerlei geistige Eigentumsrechte an Ihren Inhalten.
Inhalte werden ausschließlich zur Bereitstellung und Verbesserung des Dienstes verarbeitet – gemäß unserer Datenschutzerklärung.6. KI-gestützte InhalteCogniCache nutzt KI-gestützte Verfahren zur Strukturierung und Aufbereitung von Wissen.
KI-generierte Ergebnisse können unvollständig oder fehlerhaft sein und sollten überprüft werden.
Sie tragen die Verantwortung für die Nutzung und Interpretation der Ergebnisse.
Es wird keine Garantie für Richtigkeit, Vollständigkeit oder Eignung für bestimmte Zwecke übernommen.7. Verfügbarkeit & ÄnderungenWir behalten uns vor, Funktionen des Dienstes jederzeit zu ändern, einzuschränken oder einzustellen – insbesondere während der Early-Access-Phase – mit oder ohne vorherige Ankündigung.8. HaftungsausschlussDer Dienst wird „wie besehen“ und „wie verfügbar“ bereitgestellt. Es bestehen keine ausdrücklichen oder stillschweigenden Garantien.9. HaftungsbeschränkungSoweit gesetzlich zulässig, haften wir nicht für indirekte, mittelbare oder Folgeschäden, die aus der Nutzung oder Nichtnutzung des Dienstes entstehen.10. BeendigungSie können die Nutzung des Dienstes jederzeit beenden.
Wir können den Zugriff bei Verstößen gegen diese Bedingungen aussetzen oder beenden.
Die Verarbeitung personenbezogener Daten nach Beendigung richtet sich nach unserer Datenschutzerklärung.11. Anwendbares Recht & GerichtsstandDiese Bedingungen unterliegen dem Recht der Bundesrepublik Deutschland unter Ausschluss des Kollisionsrechts. Gerichtsstand ist Deutschland.12. KontaktBei Fragen zu diesen Nutzungsbedingungen wenden Sie sich bitte an:Dr. Andreas Bachmeier
E-Mail: [email protected]Adresse: Finnländische Str. 7, 10439 Berlin, Deutschland
CogniCache
Dr. Andreas Bachmeier
Finnlaendische Str. 7
10439 Berlin
Germany
Mail: [email protected]
About CogniCache
Founded in 2024 in Berlin, CogniCache is built by a small, dedicated team with deep corporate experience. We’ve lived the daily reality of modern organizations: critical know-how walking out the door, teams duplicating work, and valuable information being impossible to find when it matters most.This firsthand pain is our motivation. At CogniCache, our north star is capturing critical knowledge and wisdom to empower every organization’s future.We are an AI-first company, leveraging Generative AI extensively across our platform and development process. This allows us to build highly efficient, focused solutions and continuously deliver high-quality products that create real value for our clients. AI is not an add-on, it is foundational to how we design, build, and evolve CogniCache.Our AI-enabled knowledge capture platform transforms tacit expertise into structured, AI-ready assets through guided interviews, intelligent structuring, and human oversight. The result is a reliable foundation for search, Retrieval-Augmented Generation (RAG), and better decision-making every day.CogniCache is more than documentation. It is a specialized knowledge capture system that preserves critical know-how, improves the reliability of AI outputs with real expertise, and frees teams to focus on what truly matters.
If this resonates, follow our journey. The future of knowledge capture is being written now. Let’s build it right, together.